Once ordered, your Kit is mailed to you within 3 business days via express shipping. After imprinting your wax, use the pre-paid shipping label included in your Kit to mail back to our studio. Your wax is then created into a pendant or ring and sent to a Casting House to turn into solid metal, this takes approx. 2 weeks. Once the casted piece is back at our studio, it is polished to perfection. Your final piece is then mailed to you via express shipping. The entire process takes approx. 3-4 weeks starting from when we receive your impression waxes.
Watch our tutorial to guide you through using our Impression Kit!
•Instruction Booklet
•2 waxes in separate plastic containers
•DIY Ring Sizer for ring orders
•Pre-cut paper for one-sided impressions
•Order Form to confirm your order details
•Pre-paid shipping label to mail back your wax and order form
*for Canadian customers only
Pets:
•Capture an impression of your pets Paw or Nose. The wax is soft and will not harm them.
Adults, Teens & Children:
•Inspect your fingertips and select a strong pattern.
Infants:
•Distinct fingerprints are formed usually after 1 year. If imprinting a newborn, we suggest imprinting knuckles, palm creases or simply the fingertip to capture their small size.
Elderly Adults:
•Fingerprints may be less distinct. If you’d like more texture try imprinting the knuckle or palm of hand.
Objects:
•Anything you’d like to press into the wax can be cast into metal!
Examples: coins, buttons, keys, shells, leaves, fabrics.
•Wash and dry hands prior.
•If imprinting a pet, wipe off their nose or paw.
•Try to avoid excess dirt or pet hair on the wax.
•For single sided fingerprints, use the paper provided.
•After the impression, hold wax on the outside rim and place separately into the plastic containers.
Want to start over?
•The wax is re-useable! If you aren’t happy with your impression, simply roll the wax back into a ball and try again. *How the wax looks once pressed (texture, size + shape) is how it will look in metal. We will smooth out any obvious imperfections prior to casting (for example, if there are cracks on the sides of the wax).
Each Impression Kit includes a pre-paid shipping envelope to mail back your waxes to our studio to be made into a pendant or ring.
*International customers are responsible for sending back wax & order form using their preferred shipping carrier.
What to include in the shipping envelope:
•The pressed waxes in their separate containers.
•Provided Order Form *please complete to confirm your order details.
Place into a Canada Post Box when you are ready.
*For a faster delivery back to our studio, drop off at a Canada Post Office (like in a Shoppers Drug Mart).
•You will receive an email from us confirming we have received your waxes & order form.
Please return your wax impressions within 6 months of ordering the Kit. If returned beyond that time frame, an additional fee may be required to cover the costs of rising metal prices.
What is Lost Wax Casting?
•A wax model of a piece of jewellery is replaced with molten metal to create a detailed metal replica. This process is very organic and the outcome varies depending on each individual print.
Why are there two waxes per Kit?
•To get the best result, please imprint on both waxes provided. We will closely inspect the waxes and choose the best one for casting. One Kit = One finished piece.
How do I soften the wax?
•Soften the wax by squishing it between your fingertips and rolling back into a ball.
•For children and pets, place the wax in cup of hot tap water (not boiling) for about 30 seconds. This will help soften the wax even more for their comfort.
Is the wax safe?
•Yes, this wax is safe to imprint. Be sure to store in the plastic containers after use to keep out of reach from children and pets. Do not consume the wax. *Open Fire Jewellery is not responsible for personal injury or damage.
Can multiple pieces of jewellery be made from one wax impression?
•Due to the nature of Lost Wax Casting, 1 wax = 1 finished piece. To create duplicates from one impression, a silicone ‘Master’ mould is required. Impression ‘Master’ Moulds are not available at this time.
I need my kit ASAP due to a time-sensitive situation:
•Please contact us directly at openfirejewellery@gmail.com and we will do our best to assist you.
I'm local to Ottawa, can I purchase or imprint in person to save on some shipping costs?
•We will have Kits for purchase at local markets. Click here to see where we will be next.
•If we are available during the market, we may be able to help with your Impression on the spot.
•If you'd like these options, please purchase in person instead of online.
*Your final piece will be mailed to you after completion. In person pick up is not available.
How do I clean Impression Jewellery?
•All orders will receive a complimentary polish cloth.
•Use a toothbrush and dish soap to clean the intricate details of the impressions if needed.
I have solid Gold jewellery that I don't wear, can you melt it down to make my Impression Jewellery?
•Unfortunately we cannot. The wax impressions are sent to a casting house to turn into solid metal. They do not offer this service.
I need assistance:
•Reach out at openfirejewellery@gmail.com if you require an update, need additional help or have any questions. Please provide a photo if necessary.
All Open Fire Jewellery is made-to-order, handmade for you.
•Orders are made & mailed within 1-5 business days after purchase.
If you require an order by a certain date, please reach out to openfirejewellery@gmail.com and we will do our best to make it happen.
All orders are shipped via Canada Post.
Expedited shipping is calculated at checkout and includes a jewellery gifting box, tracking number and insurance up to $100.
Once shipped, orders typically arrive between 1-7 business days.
*Complimentary on Canadian orders $150+.
Standard shipping is also available at checkout. This is untracked shipping and may take longer to arrive.
•Standard shipping has envelope size limitations. These orders will be packaged in a velvet pouch.
•Open Fire is not responsible for shipping delays. If order is required by a certain date, tracked shipping is recommended.
•Shipping to the USA + Internationally is calculated at checkout.
•You can track your package here.
If you would like to pick up your order at an upcoming market, please reach out to openfirejewellery@gmail.com to arrange.
Pick up from the artists studio is not available.
Yes! Open Fire only uses quality materials including Sterling Silver, 14K Goldfill + solid 14K Gold.
Read more about our metals here.
We recommend using this polish cloth for your jewellery.
•This will polish the metal to a brand-new shine + protect the gemstones from harsh chemicals.
•The cloth will darken while polishing. This is normal; do not wash the cloth.
We recommend getting sized at your local jewellery shop or using our DIY ring sizer to help determine your ring size.
We want you to love your OFJ!
Credit & exchanges are available if needed.
•Please contact us within 7 days of receiving your order.
•Unworn pieces must be returned within 14 days after receiving.
•The customer is responsible for this shipping cost.
•Only purchases from openfirejewellery.com apply.
We are not able to issue refunds or cancelations.
•Sale items and custom orders are final sale.
•Please ensure your ring size prior to ordering.
We only resize + repair Open Fire Jewellery.
•Please contact us if you require a resize or a repair and include a photo if possible.
•Re-size & repair fees may apply.
Do you have an idea that is within the style of OFJ?
•Please send an email with as much information as you can including metal preference and budget.
•We can create custom jewellery if it is within our design range and accessibility!
Open Fire proudly uses quality metals and gemstones to create long lasting jewellery.
•Open Fire sources metal from a US manufacturer that prioritizes material that is recycled, traceable and conflict-free.
•Metal scraps are made into one of a kind pieces or returned to a refiner for recycling.
•Gemstones are sourced directly from stone cutters and small businesses in Canada, United States and India.
•Open Fire makes jewellery made-to-order and in small batches. We create intentionally with minimal waste.
Thank you for considering OFJ for your shop! Please reach out directly or order via Faire:
https://openfirejewellery.faire.com
